The phone never stops
Staff answer the same availability questions all day, and anyone browsing at 11pm has no way to book.
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A custom booking system that fills the diary while you're closed.
For spas, clinics and studios that have outgrown the phone, the paper diary and generic booking apps: one system that fills the diary while you're closed, with booking, reminders, client records, payments and vouchers.
From €6,9003–4 weeks to a first release
Unlockd builds custom online booking systems for spas, clinics and wellness studios: 24/7 booking and online cancellation on real availability, WhatsApp confirmations and reminders through Meta's official platform, a client records database, an online till, work tracking and personalised PDF gift vouchers, all in one system. Relax Club in Belgrade runs on it.
- Booking
- 24/7, with online cancellation
- Messaging
- WhatsApp via Meta, email
- Back office
- Client records, online till, work tracking
- Vouchers
- Personalised PDFs, verified by code
- Who builds it
- Temim Turkusic, the founder
- Price
- From €6,900, fixed after scoping
What a booking app doesn't fix
No-shows and empty slots
Cancellations by phone that come too late to refill the slot, and reminders nobody reads.
Client history in people's heads
Treatments, preferences and notes scattered across paper cards and memory.
A generic app that isn't your brand
Your clients book on someone else's platform, with someone else's fees and branding.
What the system includes
24/7 booking and cancellation
Real therapist availability, the right person assigned automatically, and online cancellation that puts the slot back on sale.
WhatsApp through Meta
Confirmations and reminders on the official WhatsApp Business Platform, sent automatically where clients already talk.
Client records and online till
Every visit and treatment in one client database, with payments and daily takings recorded at the till.
Personalised PDF vouchers
Gift vouchers generated automatically with the buyer's and recipient's details, and verified by code at the desk.
AI agents and work tracking
AI agents inside the daily workflow, and a clear view of who did what, when, and what's next.
Your website, your brand
Booking lives on your own website, in your design, with no marketplace fees.
- 01Map your treatments, staff and schedule
- 02Agree scope, fixed price and launch date
- 03Build booking, back office and messaging
- 04Launch, train the team, support
In production
- Relax Club · BelgradeWebsite, 24/7 booking and cancellation, WhatsApp via Meta, AI agents, client records, online till, work tracking and PDF vouchers in one system. Online bookings started on launch day, before any advertising.
Frequently asked questions
What is a custom booking system?
A booking system built for your business and hosted on your own website, instead of a generic app. It follows your treatments, staff and rules, sends reminders on WhatsApp, and keeps client records, payments and vouchers in the same place.
Can reminders be sent on WhatsApp?
Yes. We connect to Meta's official WhatsApp Business Platform, so confirmations and reminders go out automatically on WhatsApp, where clients actually read them.
Can clients cancel online?
Yes. Clients cancel from their confirmation, and the freed slot goes straight back on sale, so late cancellations can still be refilled.
Custom system or Fresha, Booksy or Treatwell?
A platform is the quicker start. A custom system makes sense when you want bookings on your own brand, no marketplace fees, WhatsApp automation and client records, a till and vouchers in one place.
How much does a custom booking system cost?
A custom booking system starts from €6,900, quoted as one fixed price after mapping your treatments, staff and tools. WhatsApp message fees from Meta are billed at cost.
How long does it take to build?
Custom software is scoped per release, typically 3 to 4 weeks to the first release. You get the scope, the fixed price and the date before you commit.